I remember seeing ads on instagram with this product line and was specifically interested in the edge control because I had been looking for another good one but was hesitant because I had tried another seller and after the 3rd order waited 1 year - 2 months to get a Black Friday order. However, skeptically I went ahead though and got the whole starter pack. Let me tell you… I have been hooked since then…I love the fact that the CEO is transparent…the marketing is nothing short of what was delivered, the oils smell great, my edges are growing back, the body butters smell so good, have great texture and excellent on the skin. Then in all my years of trying many different brands of shampoos and conditioners, I have never experienced one which has your hair feeling this soft during washes. The shampoos I highly recommend. Overall, I love the packaging and branding, the customer service, you get so many notifications and updates after your order. My orders deliver even before the projected time. I am on my 4th set of product purchase and have nothing but raving reviews all around. Don’t hesitate try it, I highly recommend it. And I can’t speak for everyone’s experience but be mindful that in most business operations there will be logistical issues, delays, vendor challenges, etc…so try to be kind, one bad experience doesn’t constitute online slander!